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Frequently Asked Questions

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What time is check-in/check-out?

Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance. You can check-in late at night but please let the front desk know if you are checking in after 11:00.

Can I smoke in the room?

All A Place To Hotels are non-smoking hotels. Restaurant Plates and the Cafe HeyOkay are non-smoking.

Is there laundry service?

Yes. We have a self service Laundromat

If you want us to handle your laundry, please contact the front desk for prices (+45) 86 86 86 00.

Can I bring a pet?

We have a dog-friendly plan. Dog that can stay with guest per room is limited to one small-breed dog whose weight is 5 kg or less. We have terms and conditions for the dog-friendly plan which requires your signature for approval in advance.

Can I change my reservation?

Some plans and bookings made through specific channels are unchangeable. Please contact us for details on (+45) 86 86 86 00

Is there a dress code for the restaurant?

Please refrain from wearing tank tops, flip-flops and slippers.

Are vegetarian dishes available in restaurants?

Available upon request. Please let us know when making a reservation.

What's the cancellation policy?

Cancellations can be made free of charge until 6 PM on the day of arrival.

In the event of a later cancellation, A Place To Hotel Esbjerg is entitled to
compensation corresponding to the price of the booked hotel services for the
first 24 hours.

Can I smoke in the room?

All A Place To Hotels are non-smoking hotels. Restaurant Plates and the Cafe HeyOkay are non-smoking.

Is there a dress code for the restaurant?

Please refrain from wearing tank tops, flip-flops and slippers.

Can I bring a pet?

We have a dog-friendly plan. Dog that can stay with guest per room is limited to one small-breed dog whose weight is 5 kg or less. We have terms and conditions for the dog-friendly plan which requires your signature for approval in advance.

Is there laundry service?

Yes. We have a self service Laundromat

If you want us to handle your laundry, please contact the front desk for prices (+45) 86 86 86 00.

Can you arrange a rental car?

Yes, please contact the reception in the base. We have ready to drive electrical cars for our guests.  To take a ride you need at validated GreenMobility app.

Do you have bicycles for rent?

Yes, we have rental bicycles in the base. Please ask inthe reception how to rent a bike.

What time is check-in/check-out?

Early check-in is possible based on availability. Late check-out is possible based on availability. Please let us know your request in advance. You can check-in late at night but please let the front desk know if you are checking in after 11:00.

Can you arrange a rental car?

Yes, please contact the reception in the base. We have ready to drive electrical cars for our guests.  To take a ride you need at validated GreenMobility app.

Do you have bicycles for rent?

Yes, we have rental bicycles in the base. Please ask inthe reception how to rent a bike.

Can you arrange a rental car?

Yes, please contact the reception in the base. We have ready to drive electrical cars for our guests.  To take a ride you need at validated GreenMobility app.

Do you have bicycles for rent?

Yes, we have rental bicycles in the base. Please ask inthe reception how to rent a bike.