frequently asked question

Is there laundry service?

Yes. We have a self service Laundromat

If you want us to handle your laundry, please contact the front desk for prices (+45) 86 86 86 00.

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What time is check-in/check-out?

Check in time 3 PM

Check out is before 12 AM (Noon)

Early check-in is possible based on availability. Late check-out is possible based on availability.

Please let us know your request in advance. You can check-in late at night but please let the front desk know if you are checking in after 11:00.

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Can I bring a pet?

We have a dog-friendly plan - the pet-fee is DKK 250 per room. Dog that can stay with guest per room is limited to one small-breed dog. We have terms and conditions for the dog-friendly plan which requires your signature for approval in advance.

Do you have bicycles for rent?

Yes, we have rental bicycles in the base. Please ask inthe reception how to rent a bike.

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Can you arrange a rental car?

Yes, please contact the reception in the base. We have ready to drive electrical cars for our guests. To take a ride you need at validated GreenMobility app.

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Can I smoke in the room?

All A Place To Hotels are non-smoking hotels. Restaurant Plates and the Cafe HeyOkay are non-smoking.

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